Ivette | CSR / Marketer

Ivette has worked in customer service for over 5 years. Upon entering the HVAC industry as a customer service representative, she became part of an exclusive user community in the industry’s top-performing software, Service Titan. She specializes in communication skills and the ability to provide information regarding the HVAC industry. Ivette stays updated with new ways to effectively book calls and deliver a positive customer experience. With the following knowledge, she spends her time training customer service representatives.