Ignacio | Senior Technician
Ivette has worked in customer service for over 5 years. Upon entering the HVAC industry as a customer service representative, she became part of an exclusive user community in the industry’s top-performing software, Service Titan. She specializes in communication skills and the ability to provide information regarding the HVAC industry. Ivette stays updated with new ways to effectively book calls and deliver a positive customer experience. With the following knowledge, she spends her time training customer service representatives.
Recent Blog Articles
California’s Water Heater Maintenance Guide: How to Keep Your Water Supply Clean and Warm
Here in California, we rely heavily on our water heaters for comfort, convenience and overall health. And regular maintenance is key to a long-lasting, efficient unit. So to help you keep your water heater running in top shape, we’ve created the es...
9 Signs Your Furnace Needs to Be Replaced
Having a reliable furnace is crucial, especially during the colder months. But how do you know when it's time to replace your furnace?
In this guide, our team at Cencal Mechanical co...
How to Keep Your Air Quality During California’s Forest Fire Season
Every year, thousands of wildfires burn across California, destroying millions of acres and creating thick smoke that drifts across the state. Peak forest fire season can start as early as June and last well into October, making the air potentially d...